| iWEBTOOL |
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| I would like to give feedback? |
| You can post feedback at our webmaster forum. Once your feedback is submitted, other members at iWEBTOOL can comment on your feedback. |
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| iWEBTOOL is excellent! How can I help you guys? |
| You can post feedback at our webmaster forum. Once your feedback is submitted, other members at iWEBTOOL can comment on your feedback. |
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| I have a suggestion, how do I let you guys know? |
| You can submit your suggestion at our webmaster forum. All submissions will be read and considered. |
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| I have a business proposal, how do I let you guys know? |
| If you have a business proposal, go ahead and contact us directly. Please remember due to the high demand of support, we are not able to answer all questions and problems in time. |
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| Webmaster Tools |
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| Why are the tools showing me inaccurate information? |
| Tools particularly those which give ranking will usually provide different results than when you check yourself. This is because the server where the tool retrieves the data from is different to the server you retrieve the date from. Therefore, when the tool extracts the data, it will be different to when you check yourself. If you are after a more clear explanation, please ask at our webmaster forum. |
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| Are any of the tools available to buy? |
| The web tools available here are not up for buying, however you can add these tools onto your website for free (remotely hosted) - Click here for instructions. |
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| Can I add the web tools on my website? |
| Yes, you can add all the tools you prefer as long as they are compatible. For instructions on this, visit here. |
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| Can I get brand-free tools for my website? |
| To have brand-free tools on your website, first add the tools onto your website, then visit the brand-free service here and set up your brand free. Please note you will need an Access Account which is free to create here. |
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| Why can’t I get the brand-free tools to work? |
| If you cannot remove the branding from the tools even after you added the address into the brand-free service, then please ask at our webmaster forum for help. Many other members who had the same problem will be able to help you. |
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| Can I remove the 'Powered by iWEBTOOL' from the tools on my website? |
| To have brand-free tools on your website, first add the tools onto your website, then visit the brand-free service here and set up your brand free. Please note you will need an Access Account which is free to create here. |
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| Directory |
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| How do I modify my Directory Listing? |
| To edit your directory listing, please visit the Directory Listing Editor. Please note you will need an Access Account which is free to create here. |
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| Where is my listing on your directory? |
| If you cannot find your listing on the directory, please search for your listing first. If you have tried searching and cannot find it, please contact us. Please remember due to the high demand of support, we are not able to answer all questions and problems in time. |
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| I can’t find a suitable category for my website on your directory? |
| To help find a suitable category for your website, go ahead and ask at our webmaster forum. Many members will take the time to find you a suitable category. |
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| I don't see my website inside the Directory Listing Editor? |
| Please remember to login to your Access Account with the e-mail you registered your directory listing with. To change your account e-mail, go here. If you cannot solve the problem, please ask at our webmaster forum for help. Many other members who had the same problem will be able to help you. |
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| I don’t have PayPal, how else do I pay? |
| At the moment, we only support PayPal. If you have a credit/debit card you can use, then use PayPal to send a direct payment without creating an account. If you remain to have problems, you might want to consider exchanging funds with one of the members at our webmaster forum and the member can pay on your behalf. |
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| Links related |
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| How do I change my sponsored text link? |
| To change your sponsored text link, please contact us. Please remember due to the high demand of support, we are not able to answer all questions and problems in time. |
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| Can I exchange links with iWEBTOOL? |
| We do not do exchange links manually. However, you can exchange links with iWEBTOOL by submitting your website to our Top Sites. Click here to go to our Top Sites. |
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| Where is my website link on your Top Sites? |
| If you cannot find your website on the Top Sites, it may be because you are not referring sufficient amount of visitors to us to rank your in the Top 10. If the 10th website has referred 100 visitors to us, you will need to refer more than 100 visitors to get in the Top 10. Every month, the referral count reset so you should an opportunity to get listed. |
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| How do I edit my listings on the Link Market? |
| You cannot edit your listings on the Link Market, instead you will need to delete your listing and create a new link for sale. This is to protect the buyers and keep the original agreement intact. To delete your listing, visit the Link Market Manager and click the "Delete this Listing" button next to the listing you want removed. |
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| Where do I add my payment details on the Link Market? |
| The only payment details you can include is your PayPal adderss, you can add this when submitting the link for sale. When buyers are interested in your offer, they will contact you via e-mail address at which point you and the buyer can negotiate the price and the payment method. |
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| Access Account |
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| I didn’t get the Access Account activation email? |
| If you did not receive the activation e-mail, go ahead and send yourself another e-mail here. Please remember to have a look in your Junk folder. Finally, if you haven't received the e-mail then, please contact us. Please remember due to the high demand of support, we are not able to answer all questions and problems in time. |
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| Other |
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| I can’t download the SEO Checklist? |
| If you cannot download the SEO Checklist, please contact us. When contacting us, please provide as much as detail (proof of payment, e-mail etc) as possible so we can investigate as quickly as possible. Please remember due to the high demand of support, we are not able to answer all questions and problems in time. |
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| How do I edit my listings on the Link Market? |
| You cannot edit your listings on the Link Market, instead you will need to delete your listing and create a new link for sale. This is to protect the buyers and keep the original agreement intact. To delete your listing, visit the Link Market Manager and click the "Delete this Listing" button next to the listing you want removed. |
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| I can’t get the Yahoo/MSN file to work for my Domain Trends? |
| If you cannot get the Yahoo/MSN file to work, please ask at our webmaster forum. Many members who have had a similar problem will be able to assist you. |
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| Google API key, where do I get it from? |
| You can get the Google API key from over here. |
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| I don’t have PayPal, how else do I pay? |
| At the moment, we only support PayPal. If you have a credit/debit card you can use, then use PayPal to send a direct payment without creating an account. If you remain to have problems, you might want to consider exchanging funds with one of the members at our webmaster forum and the member can pay on your behalf. |
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